SHIPPING POLICY

SHIPPING POLICY

Last Updated: 2/25/2026

Delivery Coverage

We currently ship within Malaysia only.

No international shipping is available.

Processing Time

Orders are typically processed within 1 working day after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time:

  • West Malaysia: 1–2 working days
  • East Malaysia: 3–5 working days

Delivery times depend on courier performance and external factors.

Courier Partner

We use DHL eCommerce or other appointed logistics partners.

Tracking information will be provided once the order is shipped.

Failed Delivery

Customers are responsible for providing accurate shipping details.

Additional charges may apply for re-delivery due to incorrect address or failed delivery attempts.

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